Frequently Asked Questions

Find answers to common questions about our services

Account & Billing

12 Articles

Trading & Signals

18 Articles

Technical Issues

8 Articles

Learning Resources

15 Articles

General Questions

Shares In Value is a professional stock market consultancy providing expert analysis, trading signals, portfolio management advice, and investment education. We offer daily market reports, real-time trading recommendations, personalized portfolio reviews, and comprehensive learning resources to help you make informed investment decisions.

Our trading signals have an average success rate of 85% based on historical performance. However, past performance doesn't guarantee future results. All recommendations include proper risk management with stop-loss levels. We recommend following our risk management guidelines and never investing more than you can afford to lose.

Yes, Shares in Value Pty Ltd (ACN: 643 558 436) is a Corporate Authorised Representative of One Mile Investment Group (ACN: 664624846) which holds an Australian Financial Services Licence (AFSL no. 547945). We follow all regulatory guidelines and maintain the highest standards of transparency and ethical practices.

Account & Subscription

Click the "Get Started" button on the homepage, fill in your details (name, email, phone), and create a password. You'll receive a verification email. After verification, choose a membership plan to activate full access to our services.

We accept all major payment methods including Credit/Debit Cards, Net Banking etc. through our secure payment partners Stripe. All transactions are encrypted and secure.

Yes, you can upgrade anytime from your account dashboard. When upgrading, you'll be charged the prorated difference. Downgrades take effect at the end of your current billing cycle. Contact support for assistance with plan changes.

We offer a 7-day money-back guarantee for new customers. If you're not satisfied within the first 7 days, contact support for a full refund. After 7 days, refunds are evaluated on a case-by-case basis. Subscription cancellations stop future billing but don't refund the current period.

Services & Features

Frequency depends on your plan. Starter members receive 5 signals per month, Professional members get 15 signals, and Premium members receive unlimited signals. Signals are sent via email as well as posted at member section.

We provide both! Our recommendations cover intraday trading (same-day), swing trading (5-10 days), and long-term investment ideas (months to years). Each signal clearly indicates the time horizon and suggested holding period.

Absolutely! We cater to all experience levels. Our learning resources include beginner tutorials, and our signals come with clear explanations. We recommend starting with small amounts and our educational content before making significant investments.

Yes, Professional and Premium members receive personalized portfolio reviews. Share your current holdings, and our analysts will provide recommendations on asset allocation, rebalancing, and risk management specific to your portfolio.

Technical Support

After logging in, go to your dashboard where you'll find all reports, signals, and learning materials.

Currently, we offer a mobile-optimized website that works seamlessly on all devices.

Click "Forgot Password" on the login page, enter your registered email, and you'll receive a password reset link. Follow the instructions to create a new password. If you don't receive the email, check your spam folder or contact support.

Still Have Questions?

Our support team is here to help you